This depends on the number of bedrooms and storeys in your property. You can review our installation guide here. The number of smoke alarms required is subject to the specific layout of the property.
You can get an instant quote and book online here. Or if you would like to speak to us first, simply fill in the contact form here or call 1300 974 615.
New Queensland smoke alarm legislation came into effect in 2017 following a tragic house fire in Slacks Creek in 2011.
Key dates to meet new requirements –
January 2017 all new builds or substantially renovated properties.
January 2022 all properties sold or leased, all Government housing
From January 2027 all domestic dwellings must meet the new requirements.
This depends on the number of alarms you require. Smoke Alarm Integrity pricing starts from $139 per alarm fully installed. View our installation guide here.
Yes, please contact us with this request.
We offer a 12-month service warranty on all installations. Depending on the brand of alarm there is also a product warranty on all alarms.
All residential properties must have working photelectric, interconnected smoke alarms. They must not be older than 10 years. They must be installed on every level of the home, inside each bedroom and in hallways which connect bedrooms to the rest of the dwelling, if there is no hallway in adjacent space to the rest of the dwelling and in the most likely path of exit on storey with no bedrooms. For more information head to the Queensland Fire Department website
Yes, our Sale Ready service provides an inspection of your system and a compliance certificate for your records.
Our preferred brands are Emerald Alarms and Red Alarms.
Firstly, check for signs of fire.
If safe to do so identify the alarm that has a red flashing light, this is the alarm that has triggered all alarms to sound.
Press and release the ‘hush’ button on the identified alarm. This will reset the alarm and leave it functional. The reset can take a few minutes, and the smoke alarm may beep during this time.
If your alarm continues to sound after pressing the ‘hush’ button call our after hours support line on 1300 661 025. Do not damage the smoke alarm as you may be charged for replacing the alarm.
Some common reasons are:
Dust or Insects
Dust or insects can interrupt the sensors within the alarm.
To avoid false sounding smoke alarms, vacuum your smoke alarms regularly.
Moisture and Humidity
Excessive moisture can cause condensation to form on the sensors. For this reason, we avoid placing alarms in areas with high humidity such as an entry to a bathroom or laundry.
9V Battery life
If your smoke alarm is chirping every 30 – 60 seconds, it may indicate that the backup battery needs replacing.
Owner-occupiers are responsible for maintaining smoke alarms in their properties and ensuring they are compliant to the current smoke alarm regulations.
Tenants are responsible for testing smoke alarms at least every 12 months during a tenancy.
Landlords/Agents must ensure smoke alarms meet the regulations, and ensure alarms are cleaned and tested at the start of a lease and at each renewal.
When we make an appointment directly with you for a specific timeframe, we will not send an entry notice. An entry notice is only sent when we collect keys from your agent.
If you have received an entry notice you do not need to be home as we have arranged to collect keys from your Agent.
Things happen, please call us and we can reschedule 1300 201 229
If we have arranged to collect keys from your Agent, we do not specify a time to attend. If you will be at home, we can schedule a timeframe to attend between 8.30am and 11.30am or between 2.00pm and 5.00pm
A 240V alarm will have constant indicator light and battery operated (will have indicator light that flashes about once a minute).
The smoke alarm compliance check is required whenever a new lease or lease renewal is signed. If you are on a six-month lease, then we need to attend every six months.
If on our first visit we uncovered the need for additional alarms, we may be returning because your property manager has approved further works.
Yes, our portal provides self-serve access to your compliance certificates, invoices, pending jobs and job status.
Email us at service@safehomeservices.com.au
When a property is enrolled under a subscription service you will receive a renewal invoice every 12 months. This covers the properties compliance service needs for the next 12 months. We will attend the property on lease renewal and as required for compliance.
Yes, please email service@smokealarm.pixelzclientdemo.com and we will arrange this for you
Your feedback is important to us please contact us here
We schedule standard inspections 10 days out. We attend to urgent jobs as a priority and generally within 48 hours.
Within 24 hours after we inspect the property.
Yes, we honour any existing subscription up to the renewal date.
Please phone 1300 974 615 or contact us here to make a time to meet with your Account Manager.
