Yes, our portal provides self-serve access to your compliance certificates, invoices, pending jobs and job status.
When a property is enrolled under a subscription service you will receive a renewal invoice every 12 months. This covers the properties compliance service needs for the next 12 months. We will attend the property on lease renewal and as required for compliance.
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Within 24 hours after we inspect the property.
Coming soon. Please register your interest here
Please phone 1300 974 615 or contact us here to make a time to meet with your Account Manager.
Yes, please email service@smokealarm.pixelzclientdemo.com and we will arrange this for you. Or visit our Resources page, where our brochures are available for download.
We schedule standard inspections 10 days out. We attend to urgent jobs as a priority and generally within 48 hours.
If your property requires additional alarms to meet the Queensland smoke alarm requirements, we will send you a quote for approval and if approved reattend to install the additional alarms and provide a compliance certificate.
Landlords and property managers in Queensland fulfill their duties and ensure tenant safety by cleaning and testing smoke alarms within 30 days before a lease renewal or change. Batteries should be replaced as needed, and smoke alarms must be replaced before they expire.
Our Safe & Sound plan guarantees that these obligations are consistently met.
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